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Privacy Policy

Last updated: 14 May 2026
 

1. Who we are
 

This website (homevaluation.es) is operated by MarBanus Estates, located at Pl. de Antonio Banderas, Puerto Banús, Marbella, Spain ("we", "us", "our"). For the purposes of the EU General Data Protection Regulation (GDPR) and the Spanish Organic Law on Data Protection (LOPDGDD), we are the data controller for the personal information collected through this website.

You can contact us at:

  • Email: info@marbanus.com

  • Phone: +34 637 433 770

  • Address: Pl. de Antonio Banderas, Puerto Banús, Marbella, Spain
     

2. What data we collect
 

Information you provide directly (via our valuation request form or other contact):

  • Name

  • Email address

  • Phone number

  • Property location and details (address/area, property type, approximate size)

  • Any additional information you choose to share

Information collected automatically when you visit the site:

  • IP address

  • Browser type, version and device information

  • Pages visited, time spent and interaction data

  • Referring website

  • Anonymous identifiers used by advertising and analytics services (only subject to your cookie consent)
     

3. Why we collect it (legal basis)
 

We process your personal data on the following legal bases under Article 6 of the GDPR:

  • Performance of pre-contractual measures at your request (Art. 6(1)(b)) — when you request a property valuation, we use your data to prepare and deliver it.

  • Your consent (Art. 6(1)(a)) — for non-essential cookies and any marketing communications.

  • Our legitimate interests (Art. 6(1)(f)) — for site security, fraud prevention and improving our services.

  • Legal obligation (Art. 6(1)(c)) — where required to comply with Spanish or EU law.
     

4. How we use your data
 

We use your personal data to:

  • Prepare and deliver your free property valuation

  • Contact you regarding your enquiry

  • Provide customer support and respond to questions

  • Send you marketing communications, only where you have given consent

  • Maintain the security of, and improve, our website and services

  • Comply with our legal obligations
     

5. Who we share it with
 

We do not sell your personal information. We share it only with the following categories of recipients:

  • Wix.com Ltd. — our website hosting and infrastructure provider

  • Google LLC — for advertising effectiveness measurement via Google Ads (only if you consent to marketing cookies)

  • Usercentrics GmbH — our consent management platform

  • Professional advisors (lawyers, accountants) and public authorities where legally required

Each of these providers processes data under our instructions and in accordance with their own privacy notices.
 

6. International transfers
 

Some of these providers (such as Google and Wix) may transfer data outside the European Economic Area, including to the United States. Where this happens, transfers are protected by the Standard Contractual Clauses approved by the European Commission and/or the EU–U.S. Data Privacy Framework.
 

7. How long we keep your data
 

We retain personal data only for as long as necessary for the purposes set out in this Policy:

  • Valuation enquiries and related contact data: up to 24 months after our last interaction with you

  • Marketing data: until you withdraw your consent or unsubscribe

  • Legal, tax and accounting records: as required by Spanish law (typically up to 6 years)

  • Website analytics and cookies: in line with the retention settings of each tool, typically 14–26 months
     

8. Your rights
 

Under the GDPR and LOPDGDD, you have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete data

  • Erase your data ("right to be forgotten")

  • Restrict processing under certain circumstances

  • Object to processing based on legitimate interests or for direct marketing

  • Data portability — receive your data in a structured, commonly used format

  • Withdraw consent at any time, where consent is the legal basis

  • Lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — www.aepd.es)

To exercise any of these rights, email us at info@marbanus.com. We will respond within one month.
 

9. Cookies
 

This website uses cookies and similar technologies. You can give, refuse or change your preferences through the cookie banner shown on your first visit, or by clicking "Cookie Settings" at any time.

We use cookies in the following categories:

  • Essential — required for the site to function

  • Functional — to enhance your experience (e.g. remembering preferences)

  • Analytics — to understand how visitors use the site

  • Marketing — to deliver relevant advertising, including via Google Ads, and to measure campaign performance
     

10. Security
 

We use appropriate technical and organisational measures to protect your personal data, including SSL encryption, secure hosting on Wix.com, access controls and regular review of our practices.
 

11. Children
 

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.
 

12. Changes to this Policy
 

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows the most recent revision. Where changes are material, we will highlight them clearly on the website.
 

13. Contact
 

For any question about this Privacy Policy or how we handle your data:

  • Email: info@marbanus.com

  • Phone: +34 637 433 770

  • Address: Pl. de Antonio Banderas, Puerto Banús, Marbella, Spain

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